Job Description
Key Responsibilities
Internal Communications & Employee Engagement
- Create and coordinate communications, newsletters, announcements, and employee updates.
- Develop presentations for employee recognition programs, celebrations, leadership communications, and town halls.
- Gather project updates, employee success stories, and practice accomplishments for internal communications.
- Support employee engagement initiatives.
Global Practice Administration
- Maintain and update the Global Practice organizational structure and employee records.
- Coordinate team meetings, leadership meetings, and events.
- Manage conference room bookings and meeting logistics.
- Support onboarding activities and coordination with new employees.
- Maintain departmental records, trackers, and documentation.
- Support department activities as and when requested
Executive & Leadership Support
- Manage calendars, meetings, appointments, and travel arrangements for Global Practice leadership.
- Coordinate domestic and international travel requests, itineraries, and expense reporting.
- Support leadership with meeting scheduling, meeting logistics, and follow-up actions.
- Prepare meeting agendas, Minutes of Meeting (MoM), and track action items to closure.
- Provide administrative support for strategic initiatives and special projects.
Event & Program Coordination
- Plan and coordinate practice events, celebrations, recognition programs, team lunches, and CSR activities.
- Manage logistics for workshops, training events, leadership visits, and employee gatherings.
- Coordinate vendor interactions and support visitor events.
- Assist in budget tracking and procurement activities related to employee programs and events.
Visitor & Leadership Visit Management
- Coordinate domestic and international visitor visits.
- Prepare visit schedules, agendas, meeting invitations, and logistics.
- Arrange workspace readiness, transportation, refreshments, and hospitality support.
- Support leadership visits, project reviews, and client interaction events.
Training & Development Coordination
- Coordinate employee training programs and learning sessions.
- Create and manage training schedules and communications.
- Track training attendance and completion status.
- Work with HR, Learning & Development, and leadership teams to ensure compliance with training requirements.
Safety & Compliance Support
- Support communication and coordination of safety initiatives, training programs, and awareness campaigns.
- Maintain relevant records and trackers related to safety programs.
- Coordinate meetings, certifications, and documentation associated with practice requirements.
Procurement & Operational Support
- Raise and track Purchase Requisitions (PRs) for practice-related activities, employee engagement programs, gifts, training events, and office requirements.
- Coordinate with vendors and internal teams regarding deliveries and services.
- Support departmental budget tracking and expense monitoring activities.
Qualifications
Knowledge, Skills & Competencies
Communication
- Excellent verbal and written communication skills.
- Ability to prepare professional presentations, communications, and reports.
- Strong interpersonal and relationship-management capabilities.
Organization & Coordination
- Exceptional planning, prioritization, and multitasking skills.
- Strong attention to detail and follow-through.
- Ability to manage multiple activities simultaneously while meeting deadlines.
Stakeholder Management
- Ability to interact effectively with senior leadership, employees, vendors, visitors, and support functions.
- Demonstrated professionalism and confidentiality in handling sensitive information.
Technical Skills
- 5-8 years of experience in executive support, administrative coordination, office management, or practice/business operations. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
- Experience supporting leadership teams in a multinational organization is preferred.
- Advanced PowerPoint presentation development and communication material preparation.
- Proficiency in utilizing Artificial Intelligence (AI) tools such as Microsoft Copilot,or equivalent platforms to improve productivity and business efficiency.
- Experience using collaboration and document management platforms.
- Ability to prepare presentation material and maintain operational trackers.