Purpose:
To lead, implement Quality Control Systems and building a quality culture to achieve business objectives and goals through system-based initiatives. Responsible for improvement of efficiency of various processes and implementation of quality to achieve the quality consistency in operations and product quality.
Challenges of the
role:
a)
Develop & Absorb Quality control practices and procedures for new
upcoming products.
b)
Timely resolution of process related problems jointly with process team
for process or quality improvement.
c)
Continuously up-gradation of SOP, STP’s, WI & Specifications in-line
with the changes & additions of new products.
Decision Making
Boundaries:
a)
Inspection and testing of FCB products
b)
Decision on use of alternate sources spares / chemicals / glassware etc.
c)
Take corrective action for abnormalities detection and elimination
related to analysis.
d)
Procurement of lab chemicals and spares for keeping the inventory as per
requirement.
e)
Getting the samples analysed by external agencies as per requirement.
Principal Accountabilities & Responsibilities:
|
Sr. No. |
Accountabilities |
Responsibilities |
Control Point |
|
1 |
Team
building |
· Encouraging and engaging people according
to the work requirements on day-to-day basis. · Leading the team through effective
communication |
Engagement
score |
|
2 |
Safe
operations |
Improve
the participation of staff in Health Environment and Safety. Follow the HSE
systems. |
Monthly
report - Zero Injury |
|
3 |
Strengthening
of QC/QA system to minimize nos. of rejection from customer end and for
incoming supplies |
· Maintaining of QC lab to ensure product
quality as per specification for incoming, in process and outgoing
products/chemicals. · Conducting Stability test of products and
RM at accelerated conditions. |
Number
of QC Systems made/reviewed |
|
4 |
Resolution
of Customer Complaints |
· Initiate timely action to address Customer
Complaint with respect to Product Quality & packaging quality &
Implementation of the corrective & preventive actions w.r.t QC scope to
prevent reoccurrence. · Control & disposition of non-conforming |
No.
of Customer complaints |
|
5 |
Drive
implementation of Organizational Excellence system like IMS & NABL at the
functional level |
· Maintaining of QC lab documentations with
its traceability to National / International standard. · Ensure implementation of audit
recommendations/observations |
Audit
observations/ Compliance report |
|
6 |
Monitor
the product wise performance of finished products |
Guide
and Monitor the Statistical analysis of Quality Data and highlight deviations
and quality performance reporting to senior management. |
Monthly
product performance Index report (CpK). |
|
7 |
Understand
customer needs to develop effective quality control process |
· Develop/review SOPs as per requirement
Ensure zero non-compliance in customer audits · To ensure implementation of audit
recommendations |
Meeting
new requirements of Customers on product quality |
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